Changing or resetting your password
Learn how to change your password and what to do if you’ve forgotten it. Changing your password Click your name at the bottom of the left menu and choose My settings. Click Password. Enter your Current password. Enter your New password and repeat it in Confirm password. Click Save. You’ll see Saved. when it’s done. Password requirements At least 10 characters At least one uppercase and one lowercase letter At least one numberFew readersSetting up two-factor authentication (2FA)
Two-factor authentication adds an extra layer of security to your account. In addition to your password, you enter a code from an app on your phone when logging in. Even if someone knows your password, they won’t be able to log in. What do you need? An authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or your password manager’s built-in authenticator. A password for Heartsome. If you always log in with Google or Microsoft and haven’t set a passwordFew readersLogging in with Google or Microsoft
Do you already log in to work with Google Workspace or Microsoft 365? You can use that account to log in to Heartsome too, so you don’t need to remember a separate password. Logging in On the login screen, click Log in with Google or Log in with Microsoft and select your work account. If your Google or Microsoft account uses the same email address as your Heartsome account, Heartsome links them automatically the first time you log in this way. No further action needed. LinkiFew readersChanging your email address
Your account email address is the address you use to log in and where you receive emails from Heartsome. It’s also the work email address shown on your profile. Changing your email address Click your name at the bottom of the left menu and choose My settings. You’ll land directly on the Email section. Enter your new email address. Click Save. Confirm your new address After saving, Heartsome sends a confirmation link to your new address. Click the link to confirmFew readersLanguage, region and display settings
Set up Heartsome the way you like it: in Dutch or English, with your time zone and number format, and in light or dark mode. These settings only apply to you, not to your colleagues. Language & Region Go to My settings → Language & Region. Here you can set: Language: Dutch or English. Time zone: makes sure times in Heartsome match your location. First day of the week: the day weeks start on in calendars and overviews. Time format: 24-hour (14:30) or 12-hour (2:3Few readers
